共同宗旨在领导力中的力量
激励团队创造积极影响
雪琴和苏菲（化名）在同一行业工作，各自管理着自己的团队。她们的工作需要与客户会面并处理他们的问题。虽然她们的工作性质和范围有一些相似之处，但她们的心态却截然不同。
与客户会面让雪琴感到很多压力。处理客户所提出的要求（有时是不合理的），往往消耗她的时间和精力。更糟糕的是，她的团队会将最 “棘手” 的客户推给她处理。处理这些客户的需求导致她没足够时间处理其他重要的事务。她告诉我，她的团队在应付客户的需求时也觉得不堪重负。
Category: Blog
The Power of Shared Purpose in Leadership
Inspiring Your Team to Make a Difference
Jen and Sue (not their real names) work in the same industry and manage their own teams. Their work requires them to meet with customers and handle their issues. While the nature and scope of their work have some similarities, their mindsets are very different.
Meeting with customers is stressful for Jen. They often have demands (sometimes unreasonable) that sap her time and energy. What makes it worse is her team refers the most “difficult” customers to her. Dealing with these customers’ demands reduces her time for other essential matters. She told me that her team is overwhelmed handling customer demands.
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许多自称 “领导者” 的人误解了领导的真正本质！
超越头衔与权威：诚信领导力
一位高阶主管告诉我，他希望自己在说话时能像一个真正的领导者。他觉得自己没有被认真对待，因为他没有以一个领导者应有的方式说话。
当我进一步探究时，发现他认为领导者应该能够以权威的语气说话，展现自信，并使用某些类型的词句等。
Many Who Call Themselves “Leaders” Misunderstand the True Essence of Leadership!
Beyond Titles and Authority: Authentic Leadership
A senior executive told me that he wanted to speak like a leader. He felt he wasn’t taken seriously because he wasn’t speaking in a manner that a leader should talk.
As I probed further, I found out that he believed a leader should be able to speak with an air of authority, project confidence, and use certain types of words and phrases, among other things.
Continue reading “Many Who Call Themselves “Leaders” Misunderstand the True Essence of Leadership!”
