“What is your team’s mission?” I asked the team members in the room.
They recited their mission statement, verbatim.
“Great! What does it mean?” I asked again.
What followed was several different explanations about the team’s mission. And “Oh, I thought this meant…”, “Wait, wasn’t this supposed to be…”, “I don’t think that’s part of what we do…”, etc.
This wasn’t an isolated incident.
我的一位客户最近刚被委任为一个团队的领导者。他带领的不是一个全新的团队，而是他所属的机构进行重组后而得的一个团队。
既然不是新的团队，团员已经有现有的角色与职责，而且也有之前已经面对的问题与障碍。
客户的第一步是着手尝试厘清问题并找出解决方法。数周后，他仍然未厘清那些问题，更不用说解决它们。
A client recently took over a team at work. It wasn’t a new team. The organisation went through some restructuring, and his boss asked him to lead this restructured team.
Since this wasn’t a new team, they already have existing roles and responsibilities, along with some problems and baggage.
My client’s first action was to try and sort through the problems and figure out ways to resolve them. Several weeks later, he was still at it, and the problems don’t seem to be nearing resolution.
Continue reading “So you’re now leading a team. What should you do next?”
